Support

Email support@usedirs.com with your question, your macOS version, and what you were doing when the problem happened.

Common questions

Some folders show as unreadable

macOS protects some folders. Choose Dirs > Full Disk Access… and follow the steps, or in the App Store version, choose your whole disk when scanning.

The size doesn't match Finder

Dirs counts the space files take on disk, counts hard-linked files once, and doesn't download iCloud files, so its totals can differ from Finder's.

How do I get a file back?

Open the Trash in Finder, right-click the item, and choose Put Back.